Privacy policy

Last updated: September 28, 2026

RAHORACO LLC, doing business as RAHORACO (“RAHORACO,” “we,” “us,” or “our”), operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, make a purchase or other transaction, communicate with us, or otherwise interact with RAHORACO.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual.

Depending on how you interact with us, where you live, and applicable law, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, phone number, and email address.
  • Order and transaction information, including products you view, place in your cart or wishlist, purchase, return, cancel, or otherwise interact with, as well as order history and transaction details.
  • Payment information, including payment method, payment confirmation, billing information, and transaction information. Payment card information may be processed directly by Shopify, payment processors, or other authorized payment providers.
  • Account information, including your email address, account credentials, preferences, settings, and other information associated with your customer account.
  • Communications, including information you provide when contacting customer support, submitting a return request, participating in a promotion, or otherwise communicating with us.
  • Device and technical information, including your device type, browser, operating system, IP address, network connection, cookie identifiers, and other similar identifiers.
  • Usage information, including how you interact with, navigate, and use our website and Services.
  • Marketing and advertising information, including your preferences and information about your interactions with our communications or advertisements, where applicable.

We do not intentionally collect personal information that is not reasonably necessary for our business operations or the purposes described in this Privacy Policy.

Sources of Personal Information

We may collect personal information:

  • directly from you when you place an order, create an account, subscribe to communications, contact us, or otherwise provide information;
  • automatically from your device or browser through cookies and similar technologies;
  • from Shopify and other service providers that support our store;
  • from payment processors, fulfillment providers, shipping carriers, analytics providers, marketing partners, fraud-prevention services, and other service providers; and
  • from other third parties where permitted by applicable law.

How We Use Personal Information

We may use personal information for the following purposes.

Providing and Fulfilling the Services

We use personal information to:

  • process and fulfill orders;
  • process payments;
  • arrange shipping and delivery;
  • manage returns, refunds, and customer service requests;
  • provide order and account notifications;
  • create and manage customer accounts;
  • remember preferences;
  • maintain wishlists and shopping carts;
  • provide personalized product recommendations or shopping experiences; and
  • otherwise perform our obligations in connection with purchases and the Services.

Customer Support and Communications

We use personal information to communicate with you regarding your orders, account, inquiries, returns, refunds, products, and other customer service matters.

Marketing and Advertising

Where permitted by law, we may use personal information to:

  • send promotional emails or other marketing communications;
  • measure the effectiveness of our marketing;
  • personalize advertisements or promotional content; and
  • understand customer interests and interactions with our store.

Where consent is required by applicable law, we will request consent before using personal information for the relevant marketing or advertising activity.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in our emails.

Security and Fraud Prevention

We may use personal information to authenticate transactions, detect and prevent fraud or misuse, protect our customers and Services, investigate suspicious activity, maintain website security, and enforce our policies.

Improving Our Services

We may use personal information to understand how customers interact with our store, improve our website and products, evaluate performance, troubleshoot technical issues, and develop or improve Services.

Legal and Compliance Purposes

We may use personal information to:

  • comply with legal, tax, accounting, regulatory, and recordkeeping obligations;
  • respond to lawful government or law-enforcement requests;
  • establish, exercise, or defend legal claims;
  • investigate disputes; and
  • enforce our Terms of Service and other policies.

Legal Bases for Processing

Where the European Economic Area (“EEA”), United Kingdom, or other applicable law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:

  • Performance of a contract, including processing information necessary to accept, fulfill, deliver, and manage your order.
  • Legal obligations, including tax, accounting, regulatory, fraud-prevention, and other legal requirements.
  • Legitimate interests, where permitted by law, including operating and improving our business, securing our Services, preventing fraud, providing customer service, and understanding the performance of our business, provided those interests are not overridden by your rights and interests.
  • Consent, where required, including for certain marketing communications, advertising technologies, or non-essential cookies.
  • Other lawful bases available under applicable data-protection law where appropriate.

Where we rely on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing that occurred before withdrawal.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate our website, remember preferences, understand website activity, improve our Services, support analytics, prevent fraud, and provide advertising where applicable.

Certain cookies are necessary for the website to function and cannot reasonably be disabled through our systems.

Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining the appropriate consent.

Depending on your location, you may be able to manage cookie or privacy preferences through the privacy controls or cookie banner available on our website.

Browser settings may also allow you to block or delete certain cookies. Blocking cookies may affect some website functionality.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including:

  • Shopify, which hosts and supports our online store;
  • payment processors and financial service providers;
  • fulfillment providers, warehouses, logistics companies, customs providers, and shipping carriers;
  • IT, cloud hosting, cybersecurity, fraud-prevention, and technical service providers;
  • customer support providers;
  • analytics, marketing, advertising, and communication providers, where applicable;
  • professional advisers, including legal, tax, accounting, and insurance advisers;
  • government authorities, regulators, law-enforcement agencies, courts, or other parties where required by law or necessary to protect legal rights;
  • affiliates or entities within our corporate group, where applicable; and
  • parties involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.

We may also disclose information when you direct us to do so, request that we do so, or otherwise provide consent.

Our service providers and business partners may process personal information according to their own privacy notices and applicable agreements.

Relationship With Shopify

Our online store is hosted by Shopify.

Shopify collects and processes certain personal information relating to your access to and use of our Services in order to provide and improve the Shopify platform and related services.

Information you provide through our store may be transmitted to Shopify and to service providers located in countries other than the country where you live.

Shopify may also process information independently for certain purposes described in Shopify’s own privacy policies.

For more information about Shopify’s privacy practices and the rights that may apply to information processed by Shopify, please review Shopify’s applicable consumer privacy documentation and privacy portal.

Third-Party Websites and Services

Our Services may contain links to websites, applications, social-media platforms, or services operated by third parties.

We do not control the privacy practices, security, accuracy, or content of third-party services.

If you follow a third-party link or use a third-party service, we encourage you to review that provider’s privacy policy and terms.

Our inclusion of a third-party link does not necessarily constitute endorsement of that third party.

Children’s Privacy

The Services are intended for a general adult audience and are not directed to children.

We do not knowingly collect personal information from children under the age at which they may lawfully provide such information without parental or guardian authorization in their jurisdiction.

If you believe a child has provided personal information to us inappropriately, please contact us at care@rahoracopet.com so we can review the matter and take appropriate action.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission, storage, or electronic security is completely secure. We cannot guarantee absolute security.

Please do not send highly sensitive or confidential information through unsecured communication channels.

If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by applicable law.

Retention periods may depend on factors including:

  • whether you maintain a customer account;
  • the duration of our relwith you;
  • order fulfillment, returnand customer support needs;
  • tax, accounting,customs, and regulaobligation
  • fraud prevention and security requirements;
  • dispuresolution; an
  • applicable limitation periods andlegal claims.

When infis no longreasonably rwe may delete, anonymize, or othedispose of it in accordance with applicable law and our data-retention practices.

YourPrivacy Rights

Depending on where you live and applicable law, you may have some or all of the following right

  • Right to access or k the personal information we hold about you.
  • Right to cor of inaccuor incomplete personal informat
  • Right to delor erasure in qualifying circumstances.
  • Right to restrictionof processing in qualifyicircumstances.
  • Right to data portability for certain personinformation.
  • Right to obj to certain processing, including processing based on legitimate iin qualifying ci
  • Right to objectto direct marketing.
  • Right to withdraw consent where our processing relieon consent.
  • Rito opt out of certain sale, sharing,targeted advertisingor profiling activities, where such rightapply under applicable la
  • Rights relating to certaautomated decisions or profiling, where applicable
  • Right to lodge acomplaint with a competent data-protection or supervisory authority.

These rights are not absoand may be subject to legal limitations or exceptions.

We may request information reasonably nto verify your identity before processing a privacy request.

Where permby law, you may authorizanother person to submit certain requests on your behalf. We mayrequire evidence of that au

We will not unlawfully discagainst you for exercising an applicable privacy right.

Marketing Pref

You may unsubscribe from promotional emails at any time using the unsubscribe link pin the email.

Even if you opt out of marketing communicatiwe may continue to send non-promoticommunications relating to:

  • orders;
  • paymen
  • shipping;
  • returns and refunds;
  • accountsecurity;
  • customer service; and
  • other transactional or lrequired matters.

Global Privacy Control and OtherOpt-Out Signals

Where applicable law requius to recognize browser-based privacy prefesignals, including qGlobal Privacy Control signals, we willprocess those signalsas required by l

Availability and scope may depend on your locbrowser, device,and our ability to associate the signwith relevant information.

International Transfers

RAHORACO operateinternationally, and perinformation mabe transferred to, stored in, or processed in countries outside the country where you live, including the United Statand other locations where Shopify and our service providers operate.

Data-prolaws in those jurisdimay differ from tin your count

Where appllaw requires safeguards for international transfers, we rely on appropriate lawful transfer mechanisms, which may include:

  • adequacy decisions;
  • approvedstandard contractual clauses;
  • applicable UK international data-transfer mechanis
  • contractual safeguards; or
  • other legally recognized transfer mechanisms.

You may contact ufor additional informationabout applicable safeguards where required blaw.

EEA and United Kingdom PrivaRights

If you are located in the EEA or United Kingdom, you may have riunder the GDPor UK GDPR, including rights of accescorrection, erasrestriction, portability, objectiowithdrawal of consent, and rights relating to certain automadecision-making.

You may also have the right to sa complaint to thdata-protection authority responsible for your jurisdiction.

The availability of a pright depends on the circumstances and the legal baon which we process yoinformation.

United States Privacy Rights

Residents of ceU.S. states may have additiprivacy rights under applicable slaw.

Depending on youstate and the nature of our processing activities, these may inclrights relating to access, codeletion, portability, targeted advertising, salor sharing of personal information, and certain profiling activities.

Where these rights apyou may submit a request using the contact infobelow or any privacy controls made available through our S

Complaints

If yohave concerns about how we process personal informplease contactus first at care@rahoracopet.com so that we can review your concern

Depending on where you live, you may also have the right to lodge a complaint with your local data-protection or privacy authority.

Changes to This PPolicy

We may update this PrivacyPolicy from time to time to reflect changes to our Services, business practechnologies, legal requor other operational needs.

When we update this PrivacyPolicy, we will revise theLast updated” date shown above and provide additionnotice where requiredby applicable law.

Contact Us

If you have questiabout this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

RAHORACO LLC
Doing business as RAHORACO
Email: care@rahoracopet.com