Terms of service

OVERVIEW

Welcome to RAHORACO!

These Terms of Service apply to the website and online store operated by RAHORACO LLC, doing business as RAHORACO. The terms “we,” “us,” and “our” refer to RAHORACO.

RAHORACO operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). RAHORACO is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK].

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required by applicable law.

To use certain parts of the Services, including placing an order, you may be asked to provide information such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide such information.

If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.

You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible.

However, product colors, textures, finishes, or appearance may vary slightly from what you see on your screen due to lighting, photography, device settings, monitor settings, and natural variations in materials or manufacturing.

Minor variations that do not affect the normal function of a product may not constitute a defect.

All product descriptions, specifications, pricing, and availability are subject to change without notice.

We reserve the right to discontinue products or limit the quantities available to any person, geographic region, or jurisdiction where permitted by law.

Nothing in this section limits your rights relating to damaged, defective, or incorrect products under our Refund Policy or applicable consumer protection laws.

SECTION 3 – ORDERS

When you place an order through our Services, you are making an offer to purchase products from RAHORACO.

RAHORACO reserves the right to accept or decline an order where permitted by applicable law.

Your order is not considered accepted until payment has been successfully processed and we have confirmed the order.

Please review your order carefully before submitting it.

Once an order has entered processing or fulfillment, we may be unable to accommodate cancellation or modification requests.

If we cancel, decline, or make a material change to an order, we will attempt to notify you using the contact information provided at checkout.

Purchases are subject to our Refund Policy [LINK].

Products purchased through our store are intended primarily for personal or household use and may not be purchased for unauthorized commercial resale.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without notice.

The price charged for a product will generally be the price displayed at the time the order is submitted and will be shown in your order confirmation.

Unless otherwise stated, product prices may not include applicable taxes, shipping fees, handling fees, customs duties, import taxes, or other charges.

You are responsible for providing accurate and complete billing, payment, shipping, and contact information.

You represent that you are authorized to use the payment method submitted for your purchase.

You agree to pay all charges associated with your order, including applicable shipping fees, taxes, duties, or other charges disclosed at checkout or otherwise required by law.

Promotional offers may be subject to additional terms. If specific promotion terms conflict with these Terms, the specific promotion terms will apply to that promotion.

SECTION 5 – SHIPPING AND DELIVERY

Delivery dates and shipping times displayed by RAHORACO are estimates only and are not guaranteed unless expressly stated otherwise.

Shipping may be affected by carriers, customs processing, weather, transportation disruptions, holidays, address issues, or other circumstances outside our reasonable control.

RAHORACO is not responsible for delays caused solely by circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If your order arrives damaged, cracked, chipped, defective, or incorrect, please contact us in accordance with our Refund Policy [LINK].

RAHORACO will review qualifying damaged, defective, or incorrect order claims and provide an appropriate solution in accordance with our Refund Policy and applicable law.

Additional shipping terms may be provided in our Shipping Policy [LINK].

SECTION 6 – INTELLECTUAL PROPERTY

The Services and their content, including trademarks, brand names, logos, text, product photography, graphics, designs, video, audio, website layout, and other materials, are owned by or licensed to RAHORACO and are protected by applicable intellectual property laws.

You may use the Services only for lawful, personal, and non-commercial purposes unless we provide prior written permission otherwise.

You may not reproduce, distribute, modify, republish, publicly display, commercially exploit, or create derivative works from our content without our prior written consent, except where permitted by law.

RAHORACO names, logos, product names, designs, and slogans may be trademarks of RAHORACO or its licensors.

You may not use RAHORACO trademarks without prior written permission.

Shopify names, logos, and trademarks belong to Shopify or its applicable affiliates.

All other third-party trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to tools, applications, integrations, or services operated by third parties.

We do not necessarily monitor or control those third-party tools.

Access to third-party tools may be provided “as is” and “as available,” subject to applicable law.

Your use of third-party tools may also be governed by the terms and privacy policies of those third parties.

We may introduce new features, tools, integrations, or resources in the future. Unless otherwise stated, such features will form part of the Services and will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, platforms, content, or services operated by third parties.

We are not responsible for the content, accuracy, availability, privacy practices, products, or services of third-party websites.

If you choose to access third-party websites, you do so subject to the terms and policies of those third parties.

Questions or concerns regarding third-party products or services should generally be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

RAHORACO is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with RAHORACO.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and RAHORACO, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions with RAHORACO, to the extent permitted by applicable law.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy [LINK].

Because our Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your access to and use of the Services.

Information you provide may also be processed by service providers and business partners that assist us with functions such as payments, shipping, analytics, customer support, marketing, fraud prevention, and website operations.

Please review our Privacy Policy [LINK] for additional information regarding how personal information is collected, used, disclosed, and protected.

Certain information may also be processed in accordance with Shopify’s applicable privacy policies.

SECTION 11 – FEEDBACK

If you voluntarily submit reviews, comments, ideas, suggestions, photos, feedback, or other content to us (“Feedback”), you grant RAHORACO a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, distribute, and otherwise use that Feedback in connection with our business, marketing, products, and Services, subject to applicable law.

You represent that you have the rights necessary to provide the Feedback and that your Feedback does not violate applicable law or the rights of another person.

You must disclose any material compensation or incentives associated with a review where required by law.

We may remove or decline to publish Feedback that we reasonably determine is unlawful, abusive, fraudulent, misleading, infringing, obscene, or otherwise inappropriate.

You remain responsible for the accuracy and legality of Feedback you submit.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or estimated delivery times.

We reserve the right to correct errors, update information, or cancel an affected order where permitted by applicable law.

If an order is materially affected by an error, we will take reasonable steps to notify you where appropriate.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

(a) violate applicable laws or regulations;

(b) infringe intellectual property or other legal rights;

(d) harass, abuse, threaten, impersonate, defame, or harm another person;

(e) submit fraudulent, false, or intentionally misleading information;

(f) conduct unauthorized advertising, spam, phishing, scraping, or data harvesting;

(g) interfere with the security, functionality, or operation of the Services;

(h) access restricted portions of the Services without authorization;

(i) collect personal information about other users without lawful authorization; or

(j) use the Services in any manner that could damage RAHORACO, Shopify, our service providers, or other users.

We may restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.

SECTION 14 – AGENTS AND AUTOMATED SYSTEMS

This section applies if software, automated systems, bots, artificial intelligence systems, or autonomous or semi-autonomous agents (“Agents”) access or interact with the Services.

Agents must comply with applicable laws, these Terms, and any technical restrictions or instructions implemented by RAHORACO or our service providers.

Agents must not misrepresent themselves as human users where identification is required, circumvent technical security measures, bypass access restrictions, defeat CAPTCHAs, or interfere with systems designed to manage automated access.

We may restrict, block, or limit automated access to the Services where reasonably necessary for security, performance, fraud prevention, intellectual property protection, or other legitimate business purposes.

SECTION 15 – TERMINATION

We may suspend or terminate access to the Services if you materially violate these Terms, misuse the Services, engage in fraud, create security risks, or where suspension or termination is otherwise permitted by law.

Termination does not affect obligations or liabilities incurred before termination.

Sections that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, Feedback, disclaimers, limitations of liability, indemnification, and governing law.

SECTION 16 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms excludes or limits warranties, guarantees, consumer rights, or remedies that cannot lawfully be excluded or limited.

Any product-specific warranties expressly provided by RAHORACO will apply according to their stated terms.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, RAHORACO and its affiliates, employees, officers, directors, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

This may include loss of profits, revenue, savings, business opportunities, or data.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Nothing in this section limits rights you may have under applicable consumer protection laws.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless RAHORACO, Shopify, and our affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, or reasonable legal expenses arising from:

your material breach of these Terms;
your violation of applicable law or another person’s rights; or
your unlawful or unauthorized use of the Services.

This obligation applies only to the extent permitted by applicable law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will remain in full force and effect.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and additional terms referenced herein, constitute the agreement governing your use of the Services, except where separate written terms expressly apply.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

RAHORACO may assign or transfer its rights or obligations in connection with a merger, acquisition, restructuring, sale of assets, or other legitimate business transaction, subject to applicable law.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements through which RAHORACO provides Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

To the extent permitted by applicable law, disputes arising from these Terms or the Services shall be subject to the jurisdiction of the appropriate state or federal courts located in Delaware.

Nothing in this section limits any mandatory rights or protections available to consumers under applicable law.